Table of Contents
Violence and Abuse Prevention
Optimal Health and Wellness
- Issue #6: Sensory Health
- Issue #7: Dementia and Cognitive Impairment
- Issue #8: Mental Health and Substance Abuse
- Issue #9: Increase Sector Capacity in Geriatrics
- Issue #10: Rehabilitative Care
- Issue #11: Wait Times
- Issue #12: Inter-Jurisdictional Practices
- Issue #13: Inter-Innovation
- Issue #14: Hospice, Palliative and End-of-Life Care
- Issue #15: System Change
Infection Prevention and Disaster Response
Caregiving, Long-Term Care, Home Care, and Housing Resources
>Caregiving, Long-Term Care, Home Care, and Housing Resources
- Issue #21: Family Caregiver Supports
- Issue #22: Long-Term Care National Quality Standards
- Issue #23: Long-term Care Residence Staffing Reform
- Issue #24: Infrastructure Investment and Upgrades
- Issue #25: Change the Long-Term Care Model of Care; Prioritize Rights and Dignity
- Issue #26: Home Care
- Issue #27: Housing Affordability
- Issue #28: Support Aging in Place
Economic Security
- Issue #29: Funding Retirement in Uncertain Times
- Issue #30: Protect Pensioners from Corporate Default and Protect Deferred Wages
- Issue #31: Dispute Resolution with Financial Institutions
- Issue #32: Banking and Investment Sector Seniors’ Reforms
- Issue #33: Workforce Inclusion
- Issue #34: Tax Filing for Seniors
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Issue #31: Dispute Resolution with Financial Institutions
Consumers, especially vulnerable senior consumers, have very little power to resolve complaints against their financial institutions.
Recommendation #107: Ombudsman for Banking Services and Investments (OBSI)
Make OBSI the single dispute resolution provider for all banking services and investments in Canada. Provide OBSI with binding authority and a robust systemic mandate. Increase OBSI’s remit from $350,000 to $500,000.
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