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Banks now required to send electronic alerts to customers

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Starting June 30th, your bank will be sending you alerts via email, text or mobile app to notify you of important activity in your accounts.

These alerts are part of the new and enhanced protections in Canada’s Financial Consumer Protection Framework, and are designed to better protect consumers’ finances and empower people to manage their money with confidence.

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Factor-Inwentash Faculty of Social Work
University of Toronto

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