Public invited to review new national long-term care standards

Share on facebook
Share on twitter
Share on linkedin
Share on email

HSO (Health Standards Organization) is inviting members of the general public to review its newly drafted National Long-Term Care Services Standard. A report capturing the findings of the public survey to inform the standard has also been published. The survey received more than 16,000 responses.

We encourage you to review these new standards and make your voice heard by providing your feedback. The public review is open until March 27th, 2022.

About the Standard

CAN/HSO 21001:2022 Long-Term Care Services will provide clear requirements and accountabilities to enable long-term care home teams, governing bodies, and stakeholders to work together towards a common vision for resident-centred, high-quality care.

This standard is a revision of the HSO 21001:2020 Long-Term Care Services standard. The new standard provides LTC home residents, workforce, organizational leaders, and governing bodies with guidance on:

  • Providing evidence-informed resident-centred care practices that value compassion, respect, dignity, trust, and a meaningful quality of life.
  • Working in a team-based way to deliver high-quality care that is culturally safe and appropriate to the diverse needs of residents, the workforce, and the broader team involved in the life of a LTC home.
  • Enabling a healthy, competent, and resilient workforce and healthy working conditions.
  • Upholding strong governance practices and operations and a culture that is outcome-focused and committed to continuous learning and quality improvement.


Canada’s National Seniors’ Advocacy Organization

Factor-Inwentash Faculty of Social Work
University of Toronto

Join CanAge for FREE

®2020 CanAge Inc. All Rights Reserved

You're Registered

Thank you for registering! Details will be emailed to you as soon as possible.

You're Registered

Check your email for more details. Thank you for signing up. We look forward to seeing you soon!

Thank You

By becoming a CanAge member, you’re adding your voice to our calls for change in protecting and improving the lives of older Canadians.

Know someone else who might like to join ?

share this with a friend

Share on facebook
Share on twitter
Share on linkedin
Share on email
Skip to content