Digital literacy and the use of technology has never before been so critically important as it has been in the time of COVID-19. Seniors are now having to use technology for everything from social engagement to healthcare visits to ordering groceries and supplies. It is critical to prioritize and develop the capacity for digital literacy and technological inclusion of seniors.

Recommendation #119: Libraries, Schools, and Community Organizations

Create digital literacy and technology lending and training programs through local libraries, schools, and nonprofit or community organizations. Working with stakeholders, support community-based in-person, and distance digital training for seniors. Invest in digital and technology lending or low-cost technology purchase programs for seniors.

Recommendation #120: Rural Connectivity

Continue prioritization and investment in rural connectivity, as many rural communities have significantly older populations who have difficulty connecting to health and social services in person. Video-based services like remote healthcare and mental health services require access to high-speed networks.